Returns and order issues

Updated September 13, 2026.

Each item will be made for the customer’s order. The final return window and production partner process will be confirmed before checkout opens.

Our launch policy will cover verified damage, defects, misprints, missing parcels, and products that differ from the order. Customers will receive clear instructions before any return is sent.

Checkout remains closed until the production partner, return destination, response time, and refund workflow have been tested.